Returns & Refunds
Yes, you are eligible to return or exchange any product purchased from our store,
provided it is in its original condition and packaging at the time of receipt.
Return or exchange requests are accepted if the product is unused, in its original
condition, and packaging. The request must be made within 3 business days from
the date of receipt.
You can submit a return or exchange request by sending a message via WhatsApp to the number included on the
shipping label, or by contacting us through the "Contact Us" page on our website.
Yes, please take a photo of the product and send it along with your city, address, and order number. If the product has a defect, damage, or does not match the description, it will be replaced with another item.
If the return or exchange request is approved, a representative will reach your address to collect the product within 3 to 5 business days. For refunds, the full amount will be refunded if the product received differs from the description on the product page.
The website is not responsible for any expectations of product use unless these expectations are explicitly mentioned in the product description on our website.
